Shipping Information:

We ship to customers in the United States and Canada. Our goal is to ship all orders within two business days after receipt. United States orders are shipped via United States Postal Service Mail which usually takes about one week. Canadian deliveries are shipped via United States Postal Service International First Class Mail. Canadian orders usually take about two weeks to arrive, but may take up to three weeks in some cases.

Refund, Returns and Cancellation Policies:

If you have special shipping requirements, don't use credit cards, or need extra assistance please call: (603) 924-9642 or (800) 960-9642 Monday through Thursday between 10 a.m. and 3 p.m. Eastern Time. If we are not able to answer, please leave a message and we will call you back as soon as possible.

It is our policy to insure customer satisfaction. If you have made a mistake on your order, please call us and let us know quickly. Orders can be modified if we are notified prior to shipment. After shippment, we will refund the purchace price if an item is returned unopened.

Frequently Asked Questions:

Please see our frequently asked questions page on the Peggy Cappy Home Page.